Tired of routine in customer support? Introducing OmniAI – smart omnichannel system that automates customer communication and frees your team to solve truly important tasks.
Our platform combines all communication channels and uses the power of artificial intelligence to create an excellent customer experience.
Virtual managers are ready to answer typical customer questions at any time of day, without weekends and holidays.
The system instantly switches the customer to a live operator when human participation is required, passing the entire correspondence history.
Web chat, messengers, social networks, email – all collected in a single convenient interface for your team.
Automation of routine tasks leads to a significant reduction in operating costs and increased overall efficiency.
OmniAI integrates with your existing systems, adding intelligent virtual managers to them.
We connect virtual managers to your existing infrastructure without disrupting current processes.
Virtual managers study the specifics of your business and adapt to your processes and service standards.
The system begins to automatically process requests, passing complex cases to live specialists with full context.
reduction in workload on live managers through automation of typical requests
support availability for your customers without additional personnel costs
answers to typical questions, which significantly increases customer satisfaction
Leave a request, and we will show how OmniAI can transform your customer support
We will help implement a solution that will change your approach to customer service.